Sourcing London (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you engage with our services or visit our website.

1. What We Collect

We collect the following personal data directly from you when you submit a request or interact with us:

• Full name
• Email address
• Phone number
• Shipping address
• Clothing/shoe size or item preferences
• Preferred method of payment (e.g. bank transfer, cash, crypto)
• Deposit/payment status

We do not collect or store any card or bank account details. Payments are made via secure third-party platforms selected by the client.

2. How We Use Your Data

We process your data to:

• Communicate with you about your sourcing request
• Locate and secure the requested item(s)
• Coordinate shipping and delivery
• Verify sizing or preferences to minimise order errors
• Maintain sourcing and payment records for client support and legal compliance
• Improve the sourcing experience and tailor communication

We do not use your data for marketing unless you explicitly opt in.

3. Legal Basis for Processing (UK & EU GDPR)

We rely on the following legal bases to collect and process your data:

• Consent – when you voluntarily submit information
• Contractual necessity – to fulfil your sourcing request
• Legitimate interest – to operate and improve our services
• Legal obligation – to comply with regulatory or tax laws

4. Data Retention and Deletion

We retain personal data only for as long as necessary to:

• Complete your sourcing request
• Comply with applicable tax, legal, or regulatory obligations
• Resolve disputes and maintain sourcing history

You may request the deletion of your data at any time by emailing info@sourcinglondon.com. We will respond within 30 days, subject to verifying your identity and confirming that there are no unresolved legal or financial matters linked to your record.

5. Sharing Your Information

We do not sell or rent your data. Your information may be shared with:

• Trusted couriers or logistics partners for delivery
• External consultants or team members assisting with your order, under strict confidentiality
• Regulatory authorities, where required by law

6. International Clients

Sourcing London operates globally, but all data is processed and stored in the United Kingdom. By using our services, you agree to this transfer and processing.

We take reasonable steps to ensure international data handling is secure and GDPR-compliant.

7. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Request correction or deletion
• Object to processing
• Withdraw consent
• Request a copy of your data (data portability)
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at info@sourcinglondon.com.

8. Cookies & Tracking

We currently do not use cookies or third-party analytics tools. If this changes in the future, we will update this policy and obtain your consent as required.

9. Contact

If you have any questions about this policy or how your data is handled, please contact us at:

Email: info@sourcinglondon.com
Business Location: London, United Kingdom
Website: www.sourcinglondon.com